Privacy Policy

Synqroa Co.,ltd (hereinafter referred to as “the Company”) respects the privacy of customers and recognizes that it is an important responsibility to carefully protect the personal information of our customers, and will act with the following standards regarding the handling of personal information.

1. Compliance with laws and regulations regarding the protection of personal information
We will comply with laws and regulations regarding the protection of personal information and other norms, and handle personal information appropriately.

2. Acquisition of personal information
When we acquire personal information, we will attempt to clarify the purpose of use and acquire personal information by appropriate and fair means.

3. Use of Personal Information
The Company will use personal information to the extent necessary to accumulate and analyze purchase data to maintain and improve the Company’s services, send information on the Company’s products and events, and achieve the purpose of use of personal information as specified at the time of the collection of such information.

4. Provision of Personal Information to Third Parties
The Company will not provide personal information to third parties without the prior consent of the individual except as required by law.

5. Management of personal information
We will maintain the accuracy and up-to-date nature of personal information, manage it safely, and implement necessary and appropriate information security measures to prevent the loss, falsification, leakage, etc. of personal information.
When acquiring personal information on our website, we will encrypt personal information or apply equivalent security technology in preparation for unauthorized access by a third party.

6. Disclosure, correction, suspension of use, and deletion of personal information
When we receive a request from a customer for disclosure, correction, suspension of use, or deletion of their personal information, we will respond to the request within a reasonable period of time based on the provisions of laws and regulations after confirming that the request is from the person in question.
1) Response to Disclosure
You can request disclosure of your personal information held by the Company. This request will be accepted in-store only and will be notified by written mail as soon as the process is complete. It takes about 4 weeks from receipt of disclosure request to send any requested documents. In addition, a fee related to disclosure will be charged.
2) Correction and suspension of use
A correction, suspension of use, or deletion of your personal information held by us may be requested. This request will be made by telephone and will be processed promptly. Allow about 4 weeks from receipt of correction, suspension of use, or deletion to process any requests.

7. Organization, System and Education
We will implement appropriate management of personal information used in business and build a system to realize the proper handling of personal information in business.

8. Revision of Personal Information Protection Policy (Privacy Policy)
The Company will revise its personal information protection policy as necessary in order to protect personal information or to respond to changes in laws, regulations, and other norms.

Cookie Information
In order to make our website easier for you to use, we may transfer cookie information to you. A cookie is a function that allows a web server to save a very small amount of data that serves as a mark on your hard disk, and some pages use this cookie to reuse the data once entered to simplify your operation. Our site does not use cookie information to infringe on your privacy. In addition, we will not disclose information obtained through cookies to third parties.

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Synqroa Co.,ltd